Ref 5233/24 Student Welfare Officer, Student Wellbeing Services

Jobs in Australia

Posted 9 hours ago

Job title: Ref 5233/24 Student Welfare Officer, Student Wellbeing Services

Company: Western Sydney University

Job description:

2x exciting opportunities available
Remuneration: HEW Level 6 $113,344 to $121,488 p.a. (please note that the part time salary will be pro rata based on 0.6FTE)
Join our team and make a difference in student welfare

Two opportunities available:
Part-time (0.6 FTE | 21 hours per week), ongoing position based at Western’s Kingswood Campus
Full-time, fixed term position until 29 October 2025 based at Western’s Campbelltown Campus

Remuneration: HEW Level 6 $113,344 to $121,488 p.a. | Includes 17% Superannuation & Leave (please note that the part time salary will be pro rata based on 0.6FTE)
Join our team and make a difference in student welfare

About the Office of the Pro Vice-Chancellor Student Success
The Portfolio of Student Success, led by the Pro Vice-Chancellor, focuses on strategic initiatives to support student achievement from pre-admission to graduation and employment. By fostering academic success, student belonging, well-being, and career readiness, the portfolio aims to help students thrive holistically. Our strength-based approach celebrates the diverse backgrounds of Western Sydney University students, promoting inclusion, belonging, and empowerment. By uniting various services and programs, we engage students early through educational initiatives and provide targeted support for First Nations, international, and equity group students.The Student Wellbeing Services offer support across all Western Sydney University campuses, with hours varying based on student needs and class schedules. Services may extend beyond regular business hours to ensure students receive comprehensive support. The Student Welfare Service provides case management for specific groups, including international students under 18 and those with Asylum Seeker scholarships. Services include academic advocacy, educational programs, financial assistance, advice, support, and help with accommodation and other welfare-related issues.About the Opportunity
An exciting opportunity exists within the Office of the Pro Vice-Chancellor Student Success for two Student Welfare Officers to join the team!The two opportunities are: * Part-time (0.6 FTE | 21 hours per week), ongoing position based at Western’s Kingswood Campus, although travel to other campuses of the University may be required.

Full-time, fixed term position until 29 October 2025 based at Western’s Campbelltown Campus, although travel to other campuses of the University may be required.

The Student Welfare Officer is responsible for the delivery of high-quality student welfare services, working within the respective compliance and risk management frameworks to provide proactive and responsive strategies. Using various modes of delivery tailored to each student’s needs, the officer will address key identified requirements. By championing the core values of the Office of Student Success, the Student Welfare Officer ensures their practices align with these values and service delivery, significantly contributing to the overall student experience.Key Responsibilities
The Student Welfare Officer will be responsible for providing comprehensive services and case management, exercising professional judgment in assessing, advising, and referring students on various welfare matters such as financial assistance, academic appeals, and visa issues. They will deliver professional case management to diverse student groups, including under 18 international students and asylum seekers. The Student Welfare Officer will promote student health and welfare through projects, programs, and resources, utilise technology for service delivery, and manage confidential records in compliance with university policies. The Student Welfare Officer will assess students’ financial needs, foster a collaborative and professional work culture, contribute to strategic planning, suggest improvements, and enhance the customer experience by developing information dissemination strategies and participating in service reviews.Who we’re looking for
We are seeking a dynamic individual with tertiary qualifications in a relevant field, such as Social Sciences or Social Work, or a combination of relevant education and experience. The ideal candidate will possess a high level of knowledge and understanding of welfare-related issues affecting individuals from diverse backgrounds and demonstrate effective responses to these challenges.The successful applicant will possess strong advocacy and case management skills, and exhibit superior investigative and conceptual abilities. Excellent communication skills-both oral and written-are essential, including the proven ability to communicate professionally and respond appropriately to a diverse range of people and situations. Proficiency in computer literacy and a willingness to incorporate technology into service provision are also required.The successful applicant should have proven experience in developing and implementing projects, the ability to work independently under broad direction, and manage their workload efficiently while maintaining high standards of quality and professionalism.Working with Children Check: It is a mandatory requirement for any incumbent of this position to have a current NSW Employee Working with Children Clearance in accordance with the NSW Child Protection (Working with Children) Act 2012.Why Join us?Western Sydney University highly values equity and inclusiveness and strives to contribute to tackling inequalities and promoting wellbeing within our own institution. If you share our passion for creating a more equitable and inclusive world, and if you are ready to contribute to meaningful change, join us in our mission to promote equity, inclusiveness, and wellbeing.Joining our team comes with a range of exceptional benefits designed to support your well-being and professional growth including:

Work-Life Balance: Enjoy flexible work arrangements, generous leave entitlements, and the option to work from home up to 2 days per week.
Professional Development: Take advantage of professional development and networking opportunities, including secondment opportunities to enhance your skills across the University.
Staff Benefits: Access a range of benefits, including health and fitness programs like Fitness Passport, library facilities, café and restaurant deals, and many other goods and services!

Excited about this opportunity? We want to hear from you! Apply now, ensuring you address each of the screening questions in your application. Join Western Sydney University and make a meaningful impact every day!Remuneration Package:

Full-time role: HEW Level 6 $113,344 to $121,488 a. (comprising Salary of $95,777 to $102,659 p.a., plus Superannuation and Leave Loading)
Part-time role: HEW Level 6 $68,006 to $72,893 a. (comprising Salary of $57,466 to $61,595 p.a., plus Superannuation and Leave Loading). Please note this salary is pro-rata based on 0.6 FTE.

Position Enquiries: Please direct specific enquiries regarding the role to Katherine Bland, Manager, Student Welfare Service, via email atRecruitment Enquiries: Specific enquiries or issues with your application may be directed to Tiana Woodward, Senior Advisor Talent Acquisition, via emailClosing Date: 8:30pm, Sunday 16th March 2025Working Rights in Australia – Eligibility
Please note: Visa sponsorship is not available for this position. You must provide evidence of your working rights in Australia at time of application.Please note, only those applications submitted via the WSU online recruitment system will be accepted.

Expected salary: $113344 – 121488 per year

Location: Australia

Job date: Fri, 07 Mar 2025 04:48:24 GMT