
Job title: KYC Operations Manager
Company: PwC
Job description: Line of Service Internal Firm ServicesIndustry/Sector Not ApplicableSpecialism IFS – Risk & Quality (R&Q)Management Level ManagerJob Description & Summary A career in Knowledge Management, within Internal Firm Services, will provide you with the opportunity to play an integral part of knowledge sharing across the PwC network so that we can continually provide better service to our clients. You’ll help organise and manage various sources of information as well as provide research support for internal and external clients.Our Research team supports internal leaders through research and data analytics to provide actionable insights. You’ll work with our team to examine news media, litigation resources, securities violations, and other applicable sources and will summarise adverse findings for the investigating team. You’ll also routinely provide procedural support to practitioners navigating PwC’s client risk assessment requirements and tools.Meaningful work you’ll be part of
As a KYC Operations Manager, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:Lead the end-to-end delivery of various KYC strategic initiatives and ensure quality of deliverables is in line with program expectationsOversee and improve KYC processes, drive quality and consistency ensuring compliance with regulatory requirementsSupport team leadership to resolve issues which prevent effective team working, especially during a time of changeSupport development and delivery of large-scale transformation initiatives, including deployment of new technologies and compliance requirementsAd-hoc projects determined from time to time, including the provision of general support to other KYC activitiesBeing part of a large cross-functional team, and the opportunity of working with One Firm Risk leaders, engagement teams and project teamsContribute directly to the firm in achieving its performance goals, especially regarding growth, leading firm and qualityEngage in a solutions-focused, cohesive and vibrant teamExperiences and skills you’ll use to solveAbility to collaborate and contribute as a team member, leader and subject matter expert – understand personal and team roles; contribute to a positive working environment by building solid relationships with team members; proactively seek guidance, clarification and feedbackExperience in KYC program implementation/transformation, including KYC policies and technology implementationProficiency in MS Office SuiteExcellent understanding of data and able to utilize data to gain business intelligence and insightsA focus on client service, with an ability to share and collaborate with othersClear, articulate and confident written and verbal communication skillsAnalytical mindset with strong critical thinking abilities including judgment and problem-solving skills and a high level of accuracy and attention to detailProject management skillsA conscientious, ambitious team player, with good self-management skillsWhy you’ll love PwCWe’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at:Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Writing, Coaching and Feedback, Communication, Communications Management, Conducting Research, Content Audit, Content Development, Content Editing, Content Management, Contract Management, Creativity, Data Analysis, Database Administration, Data-Driven Insights, Data Reporting, Data Visualization, Developing Policies and Guidelines, Developing Presentations, Digital Research, Documentation Administration, Electronic Document Management Systems (EDMS) {+ 42 more}Desired Languages (If blank, desired languages not specified)Travel Requirements Not SpecifiedAvailable for Work Visa Sponsorship? NoGovernment Clearance Required? NoJob Posting End DateAt PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.
Expected salary:
Location: Toronto, ON
Job date: Sat, 08 Mar 2025 01:20:05 GMT
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