Audio Visual (AV) Endpoints Consultant

Jobs in Australia

Posted 2 weeks ago

Job title: Audio Visual (AV) Endpoints Consultant

Company: The University of Melbourne

Job description: Salary: UOM 6 – $96,459 – $104,413 to UOM 7 – $106,432- $115,211 p.a. plus super 17%

Provide high-quality AV support and development, ensuring teaching and meeting spaces operate seamlessly while leading room development and AV lifecycle processes.
Hybrid role combining AV support and development, offering hands-on experience with industry-leading technologies such as Crestron, Extron, and Biamp in a dynamic university environment.
Brilliant benefits and a flexible hybrid work environment!

Experience the latest AV technology like Crestron NVX and Dante at our dynamic campus. The University of Melbourne offers over 700 teaching spaces, primarily equipped for hybrid learning, and more than 600 meeting rooms with Crestron UC engines for Zoom or Teams. You’ll work with a centralized AV control system integrated with our ServiceNow ITSM tools.Our campus has top-notch facilities for physical exercise, including an athletics track, gym, and swimming pool, all close to Melbourne CBD. The university’s architecture is designed to inspire creativity. Join us and be part of our major university development.About the Role
This is an exciting opportunity for an experienced AV Consultant will lead room development and participate in lifecycle process of any AV endpoints in addition to the support responsibility. The incumbent is expected to be familiar with technology from Crestron, Extron and Biamp as the main equipment utilised in University.Your responsibilities will include:

Provide expert technical support and troubleshooting for AV endpoints across multiple channels.
Work with engineers to design and implement collaboration spaces as part of the AV lifecycle programme.
Drive initiatives that align with the Audio Visual Team’s technology roadmap.
Leverage AV platform expertise to resolve complex issues and coordinate resources effectively.
Enhance technical service management practices, processes, and systems to improve efficiency and client satisfaction.

Who we are looking for
We’re looking for people who have a passion for AV and related technologies along-with a good understanding of all services provided by the AV Platforms team.You will also have:

Relevant formal qualifications and substantial work experience.
Experience in designing, developing, and managing collaboration systems, including interactive displays, video walls, AV conferencing, presentation tools, digital signage, and control systems.
Ability to configure, install, and maintain AV equipment and control systems, focusing on Extron and Crestron technologies.
Possess knowledge of Microsoft 365, Azure AD, and networking collaboration features.

For further information regarding responsibilities and requirements please refer to the attached PD.This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn’t have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.Your new team – Client Services
Client Services is an omni channel service access and delivery group, Customer Relationships, Digital Dexterity, Service Management Practice Single point of first contact for service consumers focused on user experience and service improvement. There are four teams in Client Services:

Service Delivery
Digital Workplace Services
Service Management Practice
Relationship Management

The Director is Christopher van der Weyden.What we offer you!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out page!The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via and stay connected with our stories and people on .Be yourself
The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. We are committed to creating an inclusive and equitable workplace where all individuals feel valued, respected, and have the opportunity to thrive regardless of gender identity, ethnicity, sexual orientation, disability, age, being a parent or having caring responsibilities.The University of Melbourne is committed to fostering a barrier-free and inclusive recruitment process. We are dedicated to providing reasonable adjustments for candidates throughout the application and interview stages. To discuss your specific requirements, please feel free to contact Kim Groizard +61 3 9035 3218 or send an email titled ‘Reasonable Adjustments’ to hr-careers@unimelb.edu.au. You can find more information for applicants requiring reasonable adjustments on our Careers website:Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.For further information –Join Us!
If you feel this role is right for you, please apply with the following documents:

Resume
Cover Letter outlining your interest and experience

Please note that you are not required to respond to the selection criteria in the Position Description.Please ensure that you apply through the Apply Now button at the bottom of this advertisement. However, if you have any questions regarding the recruitment process, please feel free to contact Mick Powar via email at , ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.If you have any particular questions regarding the job please follow the contact details listed on the Position Description.Advertised: 24 Feb 2025 12:05 AM AUS Eastern Daylight TimeApplications close: 11 Mar 2025 11:55 PM AUS Eastern Daylight Time

Expected salary: $96459 – 104413 per year

Location: Parkville, VIC

Job date: Tue, 25 Feb 2025 02:50:27 GMT